Recent Posts

How to get rid of odor issues

9/30/2016 (Permalink)

Fire Damage How to get rid of odor issues Hydroxyl on the Job

At SERVPRO of Palm Springs and SERVPRO of Indian Wells we are ready at a moment’s notice 24/7/365.

In this picture we see a shot of our hydroxyl machine. This device is used to safely eliminate odor issues through the use of a

" ...multi-nanometer optical device that produces a different nanometer frequency simultaneously. " -QCI LLC

This means that the equipment can be setup in a dwelling that is occupied. Traditionally, single frequency devices produce an excess of ozone on one particular range, when this is inhaled overtime it can have dramatic effects with negative consequences.

Over exposure to ozone can also have an effect on plastics, deteriorating the structure of affecting the finish.

Choose a professional that will use the right tools on the job.

Call SERVPRO, "Like it never even happened."

Ensuring steady and even power for your job.

9/30/2016 (Permalink)

Building Services Ensuring steady and even power for your job. What is a Spider Box?

At SERVPRO of Palm Springs and SERVPRO of Indian Wells we can handle any size job.

In this picture we a shot of a power distributor or a spider box. A spider box used on a jobsite when the availible power source infrastructure is inadequate for meeting the scope of the project.

The spider box helps to balance the demand of the load.

If it is not used and a home is not equipped properly a vendor will experience gaps in the service. Since we are not onsite to monitor the job progress during the entire project, it is important to ensure that what is placed onsite performs up to expectations.

The spider box will keep circuts from breaking and machines from turning off. You want things to do what they are supposed to.

Power outage concerns

9/30/2016 (Permalink)

Biohazard Power outage concerns What happens in the 'fridge when the power goes out?

At SERVPRO of Palm Springs and Indian Wells we encounter a variety of clean-up situations.

In this picture we see a shot of a refrigerator at a residence where the power had gone out. Once the organic material comes to room temperature mold and decay set in. You can also experience pest infestation.

This home was a rental property and the incident was not reported until a resident in a neighboring unit complained of odor issues.

If you happen upon this scenario, Do NOT OPEN THE FRIDGE!!!  This will break the seal and release a huge amount of off-gassing.

We typically shrink-wrap the unit, lay down protective covering on the floor, and dolly to a disposal vehicle.

Sometimes these units can be saved, but that service is cost-prohibitive.

Call SERVPRO, "Like it never even happened".

Hospice Cleaning

9/27/2016 (Permalink)

Biohazard Hospice Cleaning Hospice Cleaning

At SERVPRO of Palm Springs and SERVPRO of Indian Wells we are here to help with any size disaster.

In this photo we see a shot of a residence where a lovd one has moved on.

During the hospice portion of persons life , the home can fall into a state that requires poffessional attention.

It is not uncommon for this process to be an emotional and physical overload for some.

 We are here to help any aspect of the cleaning job. We provide disposal services for any of the contents that are to hard to handle.

We also clean the structure in accordance with the IICRC standards that are set forth for our industry.

SERVPRO, we are here to help with any size...or type...of disaster.

Fallen Tree removal

9/27/2016 (Permalink)

Building Services Fallen Tree removal Fallen Tree

At SERVPRO of Palm Springs and SERVPRO of Indian Wells we are here to help with any size disaster.

In this photo we see a shot of a fallen tree that has affected the rear portion of the residence.

Fallen tree removal is requires a certain level of skill. If the tree is not approached properly secondary damage can occur.

Factors at play, Type of tree, age, health, manner in which it has fallen and adjacent affected structures.

During the process you have to pre-manage the outcome and support the process throughout the stages.

By this we mean that you need to break it down into pieces you can handle. Remeber that trees weigh quite a bit and that gravity is at play during the job.

Slab Leak in the night

9/27/2016 (Permalink)

Water Damage Slab Leak in the night We found the Leak

At SERVPRO of Palm Springs and SERVPRO of Indian Wells we are here to help with any size disaster.

In this photo we see a shot of a slab leak that has affected the interior of the residence.

The loss was actually discovered in the middle of the night. The homeowner moved to get out of bed and was greeted with sevral inches of warm water.

When a slab leak occurs it usually perks up through the concrete and spreads out into the home. If the volume of water and time are left unchecked you can awake to a similar situation.

Slab removals are also frustrating in that they require a re-flood of the site. The resaon behind thr re-flood is to locate the souce of the loss. The pipes in the slab are pressurized with water and then the air leaks out where the break in the line is...Along with any remaining water in the lines.

Luckily we are onsite and ready to etract as soon as it perks up.

SERVPRO, "Like it never even happened."

La Quinta Candidates Forum

9/21/2016 (Permalink)

Community La Quinta Candidates Forum La Quinta City Candidates

At SERVPRO of Palm Springs and SERVPRO OF Indian wells we are involved in our Community.

This a photo from today's City of La Quinta - Candidates Forum.

Our speakers in today's events are:

Linda Evans- Mayor

Kathleen Patrick - Council

Kristy Franklin - Council

Victoria Llort - Candidate      

Steve Sanchez - Candidate

The event was held at Ernies Clubhouse in PGA west. The topics covered were in regards the future of the city, Tax increases and other pertinent information.

They also spoke about the need to increase the citys ability to handle flooding as was the case 2012 and 2014.

It is important as a local business, to stay informed on matters that impact us all.

We are committed to going the distance and seeing things through.

SERVPRO, "Like it never even happened!"

Break-in Clean-up at a Bank

9/21/2016 (Permalink)

Building Services Break-in Clean-up at a Bank Security door does it job, Just like SERVPRO!

Recently we were called out to service a client after hours.

A local bank had experienced a Break-in, after gaining entrance through the ceiling, they attempted to enter the Teller's area seeking items to steal.

During the incident a security door was put to the test. Typically these areas are hardened with multiple layers of material designed to repel intrusion.

Luckily the door did its job and beyond the property damage sustained, no additonal issues were encountered. The suspects where unaware that the bank had secured its funds in its vault, as is common practice.

We conducted an inpection, cleaning and then rebuilt the damaged areas to pre-existing conditions.

SERVPRO, we assist with a variety of cleaning services and are availible to our clients 24/7/365.

For all your Commercial Cleaning needs!

Security door does it job, Just like SERVPRO!

Fire at a Gas Station

9/21/2016 (Permalink)

Fire Damage Fire at a Gas Station Smoke damage at the Island

We received notice through our corporate channels that the owner of a local Gas Station had there business affected by an RV fire near the fuel pumps.

Once the vehicle had been cleared from the scene they were left with extensive smoke damage. This required the appropriate protocol and handling to mitigate the issue effectively.

To avoid pro-longed business interruptions, SERVPRO was called out to take care of it.

They used 'dry-cleaning' methods to initially process the affetced material. They used cherry-pickers to reach the over-head areas and power washers to clean all the surfaces. Any liquid captured during the course of service was properly disposed of.

The key to doing it right the first time is to inspect throughout the process and manage the communication, this sets it up for the win.

Flooding at Local Hotel

9/21/2016 (Permalink)

Storm Damage Flooding at Local Hotel Flooded Hallway at local Hotel

During the 2014 stom event here in the Coachella valley, multiple cities where affected quite heavily. As is the case with a storm - the availible provider network can become compromised. This is where we shine as an organization.

We were able to activate Strom Team and have the neccesary resources deployed from our fellow franchises here in Socal region. We are happy to say that over 20 franchises where able to send vehicles and staff to help.

Among many projects that, SERVPRO was called to assist with a hotel that had one of the auxilliary wings under water. There where over 20 rooms affected and almost (1) feet of standing water.

After the water extraction and removal of affected materials, they were all set to be rebuilt.

Ready for any size disaster, SERVPRO!